At Yuno, we only rent out new products and used ones in top condition. When a device is rented again, it first undergoes an extensive quality check and then a multi-step refurbishment process. This makes it look and function like new and ready for the next rental. This way you can be sure that every piece of equipment arrives in perfect condition. If you do run into any problems, you can always contact our customer service team.

The first month's rent will be debited directly with your order. Your rent starts here and the following rentals are due on the same day in the following month. However, to make sure you don't pay more than you actually use your product, you must return your product to us on the day of the month you received it, not the day you ordered it. That way, you can be sure you'll be able to use your product for the full amount of time you paid for it.

If something happens to your device, Yuno Care coverage is there for you. This applies to repairs of all kinds, from display breakage to water damage to technical defects. Manufacturer-related device defects are of course 100% covered. If a device cannot be repaired, we cover 90% of the product price at the time of your order. If damage occurs, contact us and we will clarify the next steps together.

No, you don't. The idea of Yuno is that you use your rental device as if it belonged to you. We remove small scratches and normal signs of use free of charge after returning the device. However, in case of more severe wear and tear, especially on the display, a repair is necessary. Here, the Yuno Care coverage takes effect and takes over 90% of the costs for you.

When you rent a product from us, we do a quick check in the background to make sure you are a real person. We also run a short automatic credit check. For this, it is extremely important that you enter your data correctly during checkout and do not make any typing errors. If the data or credit check is negative, we unfortunately cannot rent you a product. We will refund your payment and contact you with more information or next steps. Checks usually take less than one working day, but there may be a delay if there are a lot of requests.

You can easily pay by credit card. Secure and SSL encrypted by Stripe Payments.

We will then collect the rent from your credit card every month. Always on the day you gave up the rent. So you don't have to worry about anything.

When you place your order, you pay the first rent immediately. But don't worry, to keep the rental fair you don't have to return your unit to us until the day of the month it arrived.